PROFILE

EXPERIENCE

FUNCTIONS TEAM MEMBER

The Fraternity Club

Support the execution of marketing strategies, driving awareness and engagement for promotional campaigns
Maintain promotional materials, ensuring brand consistency at all touchpoints along the customer journey
Cultivate strong relationships with patrons to foster customer loyalty and encourage repeat purchase behaviour
Collaborate effectively with cross-functional teams to streamline operations and exceed consumer expectations
Proactive in improving consumer experience, identifying sales opportunities and in customer retention strategies
Monitor and respond to guest feedback, taking action to resolve issues and maintain positive consumer satisfaction
Contribute to the seamless execution of events, assisting with logistics and set-up to ensure smooth operations
Assist in training new staff in sales and event execution to maintain a high-performance, customer-focused team

MARKETING TEAM INTERN

IMB Bank

Curated social media content, including crafting engaging captions, scheduling posts, and alignment with brand voice
Coordinated and maintained the inventory of promotional materials for various marketing initiatives
Cultivated B2B relationships with key stakeholders to enhance business collaboration and partnerships
Collaborated with cross-functional teams to ensure smooth execution of marketing campaigns
Designing of community outreach programs, including event planning and coordination of promotional merchandise
Analysed consumer behaviour and industry trends, providing tailored strategies to align with organisational goals
Supported promotional efforts across paid and shared media, including coordinating press releases and media outreach

WOONONA HIGH SCHOOL

Secondary Education

UNIVERSITY OF WOLLONGONG

Bachelor of Commerce

Major in Marketing, Minor in Management

Excellent communication and interpersonal skills, being able to relate people at all levels and foster relationships across cultural boundaries
Strong organisation and time management skills, able to juggle multiple responsibilities and work in a fast-paced environment to meet demanding and changing deadlines
Adaptable, highly observant, capable of working independently as well as a hands-on, hardworking and enthusiastic team member